Cookie Policy
Last updated: December 4, 2024
This Cookie Policy explains how Helpisto Inc. ("Helpisto," "we," "us," or "our") uses cookies and similar technologies when you visit our website or use our services. This policy should be read alongside our Privacy Policy.
1. What Are Cookies
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners. Cookies help us recognize your device and remember certain information about your visit.
2. Types of Cookies We Use
Essential Cookies
These cookies are strictly necessary for the website to function and cannot be switched off. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms. Without these cookies, some parts of the website would not work.
- Authentication and session management
- Security features and fraud prevention
- Load balancing and performance
- User preferences and settings
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve the website and your experience.
- Pages visited and time spent on pages
- Links clicked and navigation patterns
- Error messages and performance issues
- Traffic sources and user demographics
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and choices. They may be set by us or by third-party providers whose services we have added to our pages.
Marketing Cookies
These cookies may be set through our site by advertising partners. They may be used to build a profile of your interests and show you relevant advertisements on other sites. They do not store directly personal information but are based on uniquely identifying your browser and device.
3. Third-Party Cookies
We use services from the following third parties that may set cookies:
- Analytics providers: To help us understand how our website is used
- Payment processors: To enable secure payment transactions
- Security services: To protect against fraud and abuse
These third parties have their own privacy policies governing how they use cookies.
4. Cookie Duration
Cookies can be classified by how long they remain on your device:
- Session Cookies: Temporary cookies that are deleted when you close your browser
- Persistent Cookies: Cookies that remain on your device for a set period or until you delete them
5. Managing Cookies
You can control and manage cookies in several ways:
Cookie Consent Banner
When you first visit our website, you can choose which types of cookies to accept through our cookie consent banner.
Browser Settings
Most web browsers allow you to control cookies through their settings. You can set your browser to:
- Alert you when cookies are being set
- Block all cookies or only third-party cookies
- Delete all cookies when you close your browser
Note that blocking some cookies may impact your experience on our website and limit the services we can provide.
6. Similar Technologies
In addition to cookies, we may use similar technologies such as:
- Web beacons: Small graphic images that track user activity
- Local storage: Data stored in your browser for improved performance
- Pixels: Code snippets that help track conversions and analytics
7. Updates to This Policy
8. Contact Us
If you have questions about our use of cookies, please contact us at:
Email: admin@helpisto.comEmail: privacy@helpisto.com
Address: Helpisto Inc., 123 Innovation Street, San Francisco, CA 94105, USA